Question 1

I'm not sure what's causing the problem?

Accepted Answer

Cracks, dampness and movement in brickwork can have several different causes. The right repair starts with understanding what's happening with the building, whether it's seasonal movement, tree roots, drainage issues or subsidence. Tell us what you've noticed and we'll help determine the appropriate next step.

Question 2

Are you a Registered Builder?

Accepted Answer

Yes. Calcon is a Registered Building Practitioner with a Domestic Builder - Unlimited registration, with more than 25 years in the building industry and over 10 years specialising in remedial building and masonry repairs.

Question 3

How do I know if a crack is structural or just needs cosmetic repair?

Accepted Answer

Cracks or gaps that repeatedly reopen, doors or windows that jam, and floors that sink, slope or bounce can indicate movement requiring further assessment. Tell us what you've noticed and we'll help determine the appropriate next step.

Question 4

What areas does Calcon service?

Accepted Answer

Calcon is based in Eltham and services the surrounding areas and Melbourne's eastern suburbs, including Box Hill, Camberwell, Hawthorn, Balwyn, Surrey Hills, Doncaster and Glen Waverley. Other metropolitan and regional locations may be considered depending on the type and extent of work.

Question 5

Do you work with Owners Corporations and commercial properties?

Accepted Answer

Yes. We undertake remedial repairs for commercial property owners, common property and multi-residential buildings. Calcon holds public liability insurance and can provide relevant insurance and registration details when required.

Question 6

What warranty does Calcon provide?

Accepted Answer

For eligible domestic building work, statutory warranties may apply under Victorian law. Calcon also provides a two-year workmanship warranty for eligible non-structural repairs. Please refer to the Warranty Statement for full terms, inclusions and exclusions.